eFax without the fax machine.
Cloud fax for your business. Send and receive from your email, a computer, a phone or your copier, with no fax machine and no phone line.
The fax machine is the problem.Faxing isn't.
Keep the number. Lose the machine and the phone line.
Faxes arrive like email.
People fax from email, a computer, a phone or the copier. Each fax is encrypted and logged, and your IT team can see the activity in one place.
Encrypted, logged and in one place.
Sample fax activity.
A fax machine, or cloud fax.
- Phone lineFax machineAn analog line you pay for.Cloud faxNone. Faxes travel over the internet.
- Hardware and suppliesFax machineA machine, toner and paper to buy and fix.Cloud faxNothing to buy or maintain.
- SendingFax machineWalk to the machine.Cloud faxSend from email, a desktop app, a phone, a browser, Microsoft Teams or your copier.
- RecordFax machineA paper log, if anyone kept it.Cloud faxEvery fax logged, with role-based access and central administration.
Security and compliance, as the provider states it.
| Area | What the provider states |
|---|---|
| Encryption | AES 256-bit encryption at rest, and TLS in transit. |
| Certification | The platform is SOC 2 Type 2 certified. |
| Healthcare and payments | Built to meet HIPAA and PCI-DSS requirements, and supports GDPR. Compliance also depends on how your organization uses it, so we help you set it up properly. |
| Data location | Data centers in the US, Canada, the EU and Australia. |
| Availability | Designed for 99.99% uptime, with load balancing and disaster recovery. |
| Access and audit | Role-based access, single sign-on with users provisioned from your directory, central administration and audit trails. |
We set it up, connect it to the tools you already use and support it afterward.
Who sends faxes this way.
- HealthcareSend protected health information securely, and connect fax to your records system to cut out manual steps.
- Legal and financial servicesExchange sensitive documents over encrypted fax with a full audit trail.
- Offices with several sites or remote staffRetire fax lines and aging hardware, and fax from a desktop app, a phone or a browser.
Questions about eFax.
Is it HIPAA compliant?
The platform meets HIPAA requirements and is used in healthcare. Compliance also depends on how your organization uses it, so we help you set it up properly and can review your needs with you.
Can I fax from my copier?
Yes. It connects with multifunction copiers. People keep faxing from the device they already use, and the fax travels over the internet instead of a phone line. Tell us which copier you have.
Can it connect to our other systems?
Yes. It integrates with healthcare records systems and business applications, and offers APIs for custom workflows. Our automation team can help connect it to your processes.