Backup and disaster recovery.
Your data protected, and a plan to get back to work if something goes wrong.
Hope is not a backup strategy.Test restores are.
Restored one lately? You’re fine. Otherwise our number is (386) 252‑2292.
We test backups by restoring them.
We design backups around how long you can afford to be down and how much data you can afford to lose, then restore test data regularly to check that it works.
We use dedicated backup services for servers, computers and Microsoft 365, including the email, files and Teams data many businesses assume is already protected. Copies are kept offsite and separate from your main systems.
How much work can you afford to lose?
The backup schedule sets the answer. We agree it with you, then test restores against it.
| If backups run | The most you could lose |
|---|---|
| Once a night | A day of work. |
| Every four hours | Half a morning. |
| Every hour | An hour. |
Critical systems are backed up more often than archives.
Backup and disaster recovery are not the same thing.
Backup
Copies of your data.
- Servers, computers and Microsoft 365 backed up on a schedule.
- Copies stored offsite, separate from your main systems.
- Restore tests, and we tell you if one fails.
- Single files and emails can usually be restored one at a time.
Disaster recovery
The plan for getting working again.
- What gets restored first, and who does what.
- Recovery targets agreed with you: how long you can be down and how much data you can lose.
- Ransomware recovery from clean, separate copies.
- History kept as long as your business or regulations require.
A backup you have never restored is a guess.
Before you need it
We restore it first, so you are never guessing.
- Regular test restores that prove your backups work.
- Copies kept offsite, away from your office and the weather.
- A failover plan agreed in advance: what comes back first, and who does what.
When you need it
We restore it for real and get you working again.
- We restore your on-premises systems from backups.
- The most important systems come back first, in the order you agreed.
- We check that restored systems work before we hand them back.
Questions about backup.
Doesn't Microsoft 365 already back up my data?
Microsoft keeps the service running, but that is not the same as a backup. Deleted items, overwritten files and ransomware can still cause permanent loss. We back up your Microsoft 365 data separately.
How long does a restore take?
It depends on what was lost and how much data is involved. We agree recovery targets with you and test against them.
Can you recover from ransomware?
Backups are kept separate and protected from tampering. We restore clean data and get you running again.