Co-managed IT.
Already have an IT person or team? We take the routine work, so they can spend their time on what moves the business forward.
We aren't here to replace your IT team.We're here to give them their week back.
We take the routine work. They keep the decisions and the projects.
You decide who owns what.
Some businesses have an IT person or a small team who know the business inside out but cannot be expert at everything or available every hour. Co-managed IT adds our people, tools and processes to yours.
We agree scope, owners and escalation paths at the start and write them down. Your team keeps administrator access and works in the same tools alongside us.
Who does what.
| Work | Your team keeps | We can take |
|---|---|---|
| Everyday requests | The things only your team knows about your systems. | The help desk queue, including overflow and after-hours cover. |
| Projects | Priorities and decisions. | Extra hands and experience for migrations, rollouts and upgrades. |
| Security | Policies and sign-off. | Monitoring and help with incidents. |
| Planning | Your roadmap. | A second opinion on technology decisions. |
| Absences | Normal days. | Cover for holidays, illness and departures. We already know your environment. |
You choose the scope. We start small, and it can grow.
Questions about co-managed IT.
Will you replace our IT staff?
No. Co-managed IT supports your team. It does not replace it.
What if our IT person leaves?
We already know your environment. We step in and keep things running while you plan your next hire.
How is it priced?
It depends on the scope you choose. Ask us for a quote.