How business gets simple.
Devices Connect. Technology Processes. People Decide and Do.
SmartOS lines up the devices your team uses, the technology that runs your business and the people who move it forward, so work flows instead of piling up.
If your systems don't connect,your people do the connecting.
Most businesses don't have a technology problem. They have an alignment problem. When the tools don't talk, your best people become human middleware.
Does this sound familiar?
- Typing the same information into more than one system
- Opening, renaming and filing documents one at a time
- Waiting on someone else to find a record or give an update
- Chasing approvals and next steps by email
- Losing time to slow computers, dropped calls or “is the internet down?”
When work flows, people can.
Devices Connect
Where work enters your business, and where your people get it done.
- Computers, phones, copiers, scanners and mobile devices.
- Email, web forms and your network.
- Every one reliable, secure and connected.
Technology Processes
Information organized, sent where it needs to go and delivered with context.
- Microsoft 365, your business applications, cloud services and automation.
- Managed IT, cybersecurity and backup keep it all running in the background.
People Decide and Do
Your team makes the calls.
- Serving your customers, handling the exceptions and growing the business.
- Technology does the repetitive work, so your people can do the work that matters.
Educate → Integrate → Automate
- EducateWe learn how work really moves through your business and show your team what the tools they already have can do.
- IntegrateWe connect your devices, systems and people, so information stops getting stuck between them.
- AutomateWe take repetitive steps off your team's plate, one workflow at a time.
Smart Measures:See It. Measure It.Improve It.
We don't set it and forget it. We track uptime, usage, workflow speed and support trends, so we can keep making your business simpler over time.
What it looks like.
- New client onboardingA form gets submitted, and the details land in the right systems without anyone retyping them.
- Invoice approvalAn invoice arrives by email or scan and goes straight to the right person for approval. No download, rename or follow-up.
- New hire setupOn day one, the computer, accounts, phone and access are already ready.
- Customer callsCalls get answered, routed and followed up on, without anything slipping through the cracks.
- Everyday ITDevices are monitored and patched, and problems are caught before they slow anyone down.
Most providers manage one piece. Smart lines up the whole picture.
- What they look afterMost providersOne piece each. The copier company manages the copier, the IT company the computers, the software vendor the license.Smart TechnologiesDevices, technology and people together, under one framework.
- Who you callMost providersFive vendors, and you work out which one.Smart TechnologiesOne relationship, with local support from people who know your business.
- How they thinkMost providersEquipment and tickets.Smart TechnologiesHow work moves through your business.
- What comes firstMost providersSomething new to buy.Smart TechnologiesGetting more out of what you already own.
Our purpose
Simplify work.Serve people.Fulfill purpose.
We believe business should not bury people in complexity.
We remove the obstacles and barriers of manual work, to free people and businesses to fulfill their purposes.
Making Business Simple.
Before you ask.
Is SmartOS software we buy?
No. It is how we deliver: a framework that lines up your devices, technology and people. You buy the services you need, not a product called SmartOS.
Do I need new equipment?
Often not. We start with the devices and software you already have and get more out of them first.
Is this AI doing my team's work?
Technology prepares the work and moves it along. Your people still make the decisions.
Where do we start?
With one workflow in one department. Tell us where work gets stuck, and “not sure” is a fine answer.