Practical integrations.
Get the systems you already use talking to each other, so information is entered once and available everywhere.
If your systems don't talk,your people are the integration.
We connect them, so nobody types it twice.
When accounting, CRM and help desk disagree.
Most businesses run on several systems that were never designed to work together: accounting, a business management system, a help desk, a CRM, spreadsheets. People bridge the gaps by hand, which is slow and error-prone.
We build focused integrations that connect them: small, well-defined projects, built and maintained by us with Make, Microsoft Power Automate or custom code. We do it for ourselves too. Our own business system talks to our help desk platform through their APIs.
Change a customer’s details once and every system has them.
What we connect.
| The systems | How we connect them | What changes |
|---|---|---|
| Accounting, CRM and line-of-business software | Directly through their APIs, in both directions. | Change a customer's details once and every system has them. |
| Specialist software | Custom connectors where no ready-made one exists. | Software that standard tools do not support is connected too. |
| Older systems | Through files, databases or whatever other interface they offer. | You do not have to replace them to get data out. |
| Several systems at once | Information from different sources brought together. | One view across your systems. |
We start with the integration that pays back fastest, then build from there.
Questions about integration.
How big are these projects?
Usually small and well-defined, such as connecting two systems or automating one flow.
What if the software changes?
We monitor the integrations and adjust them when a system changes, as part of ongoing support. Each one is documented, which keeps it supportable and easy to change.
Do we need to replace our existing software?
Usually not. The point is to make what you have work together.