When your apps will not talk, we use Make.
Make connects the software you already run, so approvals, notifications and data entry happen without anyone copying and pasting.
One sale, four systems, no retyping.
Each step here is a piece of a Make scenario. The sample is simple. Yours would follow your own process.
What Make is good at.
Make is a visual automation platform. A process is drawn as a chain of steps, with branches for the exceptions, and it connects to thousands of apps. If a system has an API, we can reach it even when there is no ready-made connection.
AI can sit inside those steps to classify, summarize or draft. We build that in where it helps, with a person approving anything that matters. We build and maintain the automations ourselves, so you are not left looking after them.
Make or Power Automate?
We work with both, and the answer depends on where the work happens.
| Make | Microsoft Power Automate | |
|---|---|---|
| Best at | Connecting a wide range of apps. | Work that stays inside Microsoft 365. |
| Usual job | CRM to accounting to help desk. | Approvals and notifications in Teams, Outlook and SharePoint. |
| When the app is unusual | Calls any API directly. | Custom connectors, or a mix of both. |
Signs Make would help.
- The same data gets typed into two systems.
- Someone's job includes copying numbers into a weekly report.
- Approvals stall because nobody was told.
- Two of your systems have no built-in connection.
Questions about Make.
Can you connect software that has no Make app?
If a system has an API, yes. Make lets us call any API directly, so we are not limited to the ready-made connections.
Who looks after an automation once it is running?
We do. We build and maintain the automations ourselves.
Can AI approve things on its own?
We do not set it up that way. AI can classify, summarize or draft inside a workflow, and a person approves anything that matters.
Where to go next.
Make and the Make logo belong to their owner. Smart Technologies is an independent company.